Request for Reconnection
Disclaimer: The estimates below are based on a normal office day. These might be shortened or lengthened depending on a particular situation.
Reconnection after Voluntary Disconnection
| Step | Procedure | Estimates |
|---|---|---|
| 1 | File Request for Reconnection after Voluntary Disconnectionn to CWA for verification and assessment. | 1 Hour |
| 2 | Pay the required fees to the cashier. | 30 Minutes |
| 3 | Return to the CWA and present the O.R. for final documentation. | 10 Minutes |
| The request will be executed after approval. | Within 24 hours |
Reconnection due to Disconnection for Non-Payment
| Step | Procedure | Estimates |
|---|---|---|
| 1 | Pay the bill including the surcharge and reconnection fee to the cashier. | 30 Minutes |
| 2 | File the reconnection request to CWA by presenting the Official Receipt (O.R.). | 10 Minutes |
| The request will be executed after approval. | Within 24 hours |